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In today's digital landscape, the reliance on software is ever-increasing. From small businesses to large corporations, organizations depend on various tools and applications to enhance productivity and streamline operations. However, as technology evolves, certain software becomes outdated, unsupported, and ultimately reaches its end of life (EOL). While the allure of keeping legacy software may be tempting, ignoring its risks can lead to severe security vulnerabilities. In this article, we delve into why end-of-life software poses significant risks and what organizations can do to mitigate these dangers. Understanding End-of-Life Software End-of-life software refers to applications or operating systems that no longer receive official updates or support from their developers. This could include security patches, performance updates, or even technical assistance. Software reaches its EOL for various reasons, including: Technological advancements rendering it obsolete Changing market demands Waning user interest Developers focusing on new products Why Is End-of-Life Software a Security Risk? Understanding the risks associated with using EOL software is crucial for businesses and individuals alike. Here are the primary reasons why it can be particularly dangerous: 1. Lack of Security Updates The most significant risk of using end-of-life software is the absence of security updates. Cyber threats are continually evolving, and attackers are always searching for vulnerabilities in systems. Without patches from the software provider, EOL software is left exposed, making it an easy target for cybercriminals. 2. Vulnerabilities Become Public Knowledge When a software program reaches its EOL status, vulnerabilities discovered post-support can be widely publicized. Cybersecurity researchers often report on these weaknesses, allowing malicious actors to exploit them. As more time passes without support, the risks increase exponentially. 3. Compliance Risks For organizations operating in regulated industries (such as healthcare, finance, and tourism), using outdated software can lead to non-compliance with legal requirements. Regulatory bodies often mandate that organizations use secure, up-to-date software. Failure to comply can result in significant fines, legal ramifications, and loss of reputation. 4. Increased Attack Surface Every piece of EOL software creates an increased attack surface for hackers. Cybercriminals look for outdated systems to exploit, as they are often less monitored and may lack robust security protocols. This makes businesses vulnerable to ransomware attacks, data breaches, and other malicious activities. 5. Compatibility Issues with New Technologies Running EOL software often results in compatibility issues with other up-to-date software or hardware. As new applications and systems are implemented, EOL software may lead to conflicts, outages, or performance problems. These complications can hinder productivity, lead to data loss, and increase operational costs. 6. Increased IT Costs Using outdated software may seem cost-effective in the short term, but it can lead to increased IT expenses over time. Legacy systems often require more maintenance, troubleshooting, and workarounds. Consequently, the long-term costs associated with EOL software can overshadow the expense of investing in newer solutions. What Can Businesses Do to Protect Themselves? While the risks associated with end-of-life software are alarming, there are several strategies that organizations can implement to protect themselves: 1. Regularly Audit Software Inventory Organizations should conduct regular audits of their software inventory. This involves assessing all applications and identifying which software has reached or is approaching EOL status. By keeping a comprehensive list, businesses can proactively plan upgrades and replacements before issues arise. 2. Schedule Updates Continuously Regularly updating systems and software is crucial for maintaining a secure environment. Businesses should adopt a policy of routinely checking for updates and applying them as necessary. This practice minimizes the risk of vulnerabilities being exploited and helps maintain compliance with industry regulations. 3. Educate Employees The human factor often plays a significant role in cybersecurity. Training employees to recognize the risks associated with using unsupported software is imperative. Encourage a culture of awareness and vigilance regarding security policies and best practices to minimize potential threats. 4. Prioritize Upgrades When software is deemed EOL, organizations should prioritize transitioning to the latest version or alternative solutions. While the costs of upgrading can be daunting, the long-term benefits of increased security and compliance outweigh the initial outlay. 5. Create a Response Plan Businesses should have a clearly defined incident response plan for dealing with security incidents involving outdated software. This plan should outline the steps to take in the event of a breach, including how to communicate with stakeholders and remediate the issue. The Future of Software Management As technology continues to advance, software management will become even more crucial for organizations of all sizes. The risks tied to using end-of-life software highlight the necessity for businesses to remain proactive in their approach to security. By adopting best practices, improving employee training, and regularly assessing software lifecycles, organizations can significantly mitigate the dangers of EOL software. Seizing Opportunity in Change While the risks associated with end-of-life software can appear daunting, they also present an opportunity for growth and innovation. By recognizing the implications of outdated software and taking decisive action, organizations can boost their security posture, ensure compliance, and ultimately enhance productivity. The transition away from EOL software may seem challenging, but embracing modern solutions will pave the way for a secure and successful future.

The digital world is constantly evolving, and as technology advances, operating systems also reach their expiration dates. With Microsoft announcing the end of support for Windows 10, many users find themselves in a position where they must prepare their computers for this significant transition. In this comprehensive guide, we will explore essential steps to ensure your computer is ready for the Windows 10 end of life, helping you stay productive and secure. Understanding Windows 10 End of Life Windows 10 end of life refers to the point when Microsoft officially stops providing updates and support for the operating system. This includes critical security updates, which are vital in protecting your computer from vulnerabilities. As the clock ticks down, users must take proactive measures to secure their data and transition to a newer operating system. Why Is It Important to Prepare? When Windows 10 reaches its end of life, continuing to use the outdated operating system poses numerous risks: Security Risks: Without security updates, your computer becomes vulnerable to malware and other cyber threats. Software Compatibility: New applications may not support an outdated operating system, leading to functionality issues. Technical Support: Lack of official support from Microsoft means troubleshooting becomes challenging and may result in downtime. By preparing your computer, you can avoid these pitfalls and ensure a seamless transition. Step 1: Assess Your Current System Before diving into preparations, evaluate your current hardware and software. Understanding your system’s capabilities will ensure you choose the best path moving forward. Check System Requirements Every operating system has specific hardware requirements. It's crucial to check if your current computer meets the requirements for Windows 11 or any other OS you are considering. Microsoft’s website provides detailed specifications that your hardware must meet. Evaluate Installed Software Take inventory of the software installed on your computer. Some software may not be compatible with a new operating system or may require updates. Make a list of critical applications and check their compatibility. Step 2: Create a Backup of Your Data Data loss can be devastating, especially during significant system upgrades. Before making any changes, ensure that all your important files are safely backed up. Backup Options Cloud Backup: Services like cloud storage offer an automatic way to keep your data safe and accessible from anywhere. External Hard Drive: Use an external storage device to manually save copies of important documents and files. Consider backing up files regularly to minimize the risk of loss during the transition period. Step 3: Clean Up Your Computer A clean and organized computer can significantly enhance performance, especially when preparing for an OS change. Follow these tips to clean up your system: Uninstall Unnecessary Applications Purge your system of applications that you no longer use. Go through the list of installed programs and remove any that are redundant or outdated. This action not only frees up space but also improves your computer's overall speed. Disk Cleanup Run a disk cleanup to remove temporary files and system cache. This built-in Windows tool can help optimize your computer’s performance before transitioning to another OS. Defragment Your Hard Drive If your computer uses an HDD (hard disk drive), consider defragmenting it. This process rearranges fragmented data, enhancing data access speed. For SSDs (solid-state drives), this step is unnecessary. Step 4: Update Your Software Keeping your software up-to-date ensures optimal performance and security. Before transitioning to a new OS, make the following updates: Update Windows 10 Ensure you have the latest updates for Windows 10. This ensures your system is as stable as possible before moving on to the next version. Update Applications Check for updates on all applications. Developers frequently release patches that enhance compatibility with newer operating systems. Step 5: Consider Upgrading Hardware If your computer is struggling to meet the requirements of a new operating system, it may be time for a hardware upgrade. Upgrade Options to Explore RAM: Increasing RAM can drastically improve performance, especially for memory-intensive applications. SSD vs. HDD: If your computer uses an HDD, consider switching to an SSD. SSDs are faster and more efficient. Hardware upgrades can be a worthwhile investment, especially if you plan to use your computer for years to come. Step 6: Research New Operating System Options While Windows 10 has been a reliable OS, exploring alternatives can provide enhanced features and security. Take the time to research your options: Windows 11 The direct successor to Windows 10, Windows 11 offers an updated interface, improved performance, and enhanced security features. Make sure your hardware meets its requirements before upgrading. Step 7: Transitioning to the New Operating System Once you’ve prepared and selected your new operating system, it’s time to make the switch. The transition process varies depending on the operating system you choose. Installing the OS Follow the specific installation guidelines provided by the operating system you’re moving to. Ensure your computer is backed up and ready to go before starting the installation. Restoring Data After installation, restore your data from the backups you created. This process typically involves copying files from your backup storage to your new system. Don't Forget Security! With a new operating system comes the responsibility of keeping it secure. Install an antivirus program immediately and enable the built-in firewall. Staying ahead of potential threats is crucial for maintaining a safe computing environment. Ready for the Future: Your Computer’s Next Chapter Preparing for the end of Windows 10 can seem daunting, but with careful planning and execution, you can ensure a smooth transition to a new operating system. By following these steps, you’ll maintain a secure and efficient computer, ready to take on whatever the digital landscape throws at you. Embrace the change and look forward to exploring new opportunities that come with your upgraded operating system. If you need assistance or encounter any issues, feel free to give us a call or stop by our office location and we will be happy to help!

In the current digital age, businesses are increasingly reliant on technology to operate efficiently and maintain a competitive edge. As the complexity of IT infrastructure grows, companies face the daunting task of ensuring their systems are running smoothly and securely. This is where the concept of outsourcing your IT infrastructure becomes a game-changer. By leveraging companies like ourselves, businesses can streamline their computer management and focus on what they do best. If you are interested in a local IT company that can help manage your network and take your technology headaches feel free to contact us below! Understanding Outsourcing IT Infrastructure The practice of outsourcing IT infrastructure involves delegating all aspects of your IT operations, including computer maintenance, network management, and software updates, to a specialized third-party vendor. This approach not only guarantees a more organized system but also enhances the overall performance of your IT function. By outsourcing, you can tap into a pool of specialized knowledge and state-of-the-art tools, which would be challenging and costly to develop in-house. 1. Cost Efficiency: Save Your Dollars for Growth One of the most compelling advantages of outsourcing your IT infrastructure is significant cost savings. Maintaining an in-house IT department comes with substantial costs related to salaries, benefits, training, and equipment. In contrast, outsourcing allows you to convert fixed costs into variable costs, giving you better financial flexibility. Eliminate overhead costs associated with full-time employees. Access to advanced technology without the enormous upfront investment. Only pay for the services you use, aligning expenses with your business needs. 2. Focus on Core Business Operations When you outsource IT infrastructure, you free up precious time and resources, allowing your team to focus on core business functions. This is essential for growth and stability in a volatile market. Instead of managing technical issues, your staff can devote their energy to strategies that enhance your product offering and improve customer satisfaction. The Importance of Proactive IT Management Not every IT management company is highly proactive, so it's crucial to choose the right one. When you do find the right IT management partner, you can shift your focus away from IT problems and trust them to handle proactive IT management for your business. This allows you to get back to what you do best as a business owner: identifying opportunities for innovation, improving customer relationships, and exploring new revenue streams. With IT issues effectively managed, you can concentrate on what matters most — growing your business. 3. Enhanced Security and Compliance In today’s digital landscape, cyber threats are a real and ongoing challenge. Outsourcing your IT infrastructure not only improves your security posture but also helps you stay compliant with various regulations. Experienced IT service providers stay abreast of the latest security trends and employ robust measures to secure your data. Regular security assessments to identify vulnerabilities. Managed Windows updates to ensure your systems run on the latest security patches. Expert guidance on compliance with industry-specific regulations. 4. Access to Advanced Technologies Technology is continually evolving. By outsourcing your IT infrastructure, you can tap into the latest tools and technologies that an in-house team may struggle to keep up with. Managed service providers often invest in cutting-edge solutions that can significantly improve performance and efficiency. Whether it’s advanced analytics for better decision-making or Artificial Intelligence tools for predictive maintenance, outsourcing gives you access to tools that may have otherwise been beyond your reach. This not only enhances your operational capabilities but also positions your business as a leader in your industry. 5. Expertise and Professionalism Your in-house team may be talented, but the reality is that they cannot specialize in every aspect of IT. Outsourcing grants you the opportunity to work with a team of experts in asset management, cybersecurity, data management, and more. These experts bring specialized skills and knowledge that are invaluable in today’s fast-paced business environment. Benefits of Specialized Knowledge: Faster problem resolution through expert insights. In-depth understanding of industry best practices. Continuous learning and development of new skills to address emerging challenges. 6. Scalability: Adapting to Your Needs Businesses grow and evolve, and your IT infrastructure needs to keep pace. Outsourcing provides scalability that an in-house team may struggle to achieve. When you partner with a managed services provider, you can easily adjust the services you need based on your current business requirements, whether that means scaling up during busy seasons or scaling down during quieter times. Flexibility in service offerings can help you stay agile, allowing you to respond to market changes without facing the daunting task of managing infrastructure capacities in-house. This adaptability is crucial in a competitive landscape. 7. Improved Service Levels Outsourced IT providers offer industry-leading Service Level Agreements (SLAs) that define the performance and quality of services they deliver. This means you can expect timely support, rapid response to issues, and overall improved service levels. Additionally, as these providers often serve multiple clients, they can quickly leverage their experience and resources to troubleshoot and resolve issues more efficiently than most in-house teams. Your business will enjoy higher uptime and performance reliability – factors that contribute to an improved customer experience. 8. Better Risk Management Unlike individual companies, managed IT service providers have the resources needed to effectively identify and mitigate risks. From data breaches to hardware failures, the risks associated with IT infrastructure are widespread and can severely disrupt business operations if not handled properly. Comprehensive disaster recovery plans. Regular audits to assess and update security measures. Ongoing monitoring to proactively address potential risks before they escalate. By outsourcing, you benefit from a robust risk management framework that otherwise would be complex and costly to implement in-house. Your IT infrastructure remains resilient against threats, assuring continuity of service and organizational stability. 9. Continuous Monitoring and Maintenance Regular maintenance and monitoring are crucial for effective IT management. When you outsource, you gain access to 24/7 monitoring services that detect and resolve issues before they affect your operations. Providers employ advanced tools for monitoring network performance, identifying potential vulnerabilities, and executing essential computer maintenance tasks. With continuous monitoring, your infrastructure remains optimized, ensuring excellent performance and reducing the chance of downtime. This proactive approach to maintenance can save you both time and money, ultimately enhancing productivity. Your Path to IT Enlightenment Awaits! In conclusion, the benefits of outsourcing your IT infrastructure are vast and impactful. By enhancing your operational efficiency, improving cost efficiency, and enabling focus on core business functions, outsourcing becomes an invaluable asset to modern businesses. In a world driven by technology and innovation, don’t let your IT management be a roadblock. By choosing to outsource, you not only embrace the future but also harness the expertise needed to navigate the complexities of IT. Take the leap toward improved performance, security, and peace of mind. Unlike ever before, the choice to outsource your IT infrastructure offers a serious competitive advantage. Contact us today, and watch your business transform!

Understanding the support timeline of Windows 10 is essential for users who want to optimize their experience and maintain security. In this guide, we’ll delve into the critical dates and details that shape the Windows 10 support landscape. Whether you’re a tech enthusiast, a business professional, or a casual user, knowing what to expect will help you stay informed and proactive about your operating system. What is Windows 10 Support? Before diving into the timeline, it's important to clarify what we mean by Windows 10 support. Microsoft provides various levels of support for its operating systems. This support usually includes security updates, bug fixes, and improved functionality. The overall goal is to ensure users have a stable and secure experience while using Windows 10. The Phases of Windows 10 Support Windows 10 support can be divided into two primary phases: the Mainstream Support phase and the Extended Support phase. Mainstream Support: During this phase, users receive security updates, bug fixes, and feature upgrades. It typically lasts for several years. Extended Support: After mainstream support ends, Microsoft provides critical security updates for a limited time. However, no new features or non-security updates are included in this phase. Now that we have a basic understanding of Windows 10 support, let’s take a closer look at the timeline of significant milestones. Key Dates in the Windows 10 Support Timeline 1. Initial Release – July 29, 2015 Windows 10 was officially launched to the public on July 29, 2015. This release was marked with significant anticipation as it was touted as a means of unifying the Windows experience across devices. Users were given a free upgrade from Windows 7 and 8.1 during the first year. 2. Windows 10 Anniversary Update – August 2, 2016 On August 2, 2016, Microsoft rolled out the Anniversary Update. This update introduced a variety of new features, including improvements to Cortana, additional security features, and better integration with Windows Ink. This marked the beginning of Microsoft’s commitment to rolling out significant updates for Windows 10 regularly. 3. End of Free Upgrade – July 29, 2016 As highlighted earlier, users were able to upgrade to Windows 10 for free for one year following its launch. This offer came to an end on July 29, 2016, making it essential for users still on Windows 7 or 8.1 to upgrade to avoid additional costs. 4. Fall Creators Update – October 17, 2017 The next major update, the Fall Creators Update, brought several enhancements, including new features tailored for creativity, security, and productivity. It was an essential update aligning with Microsoft’s vision of integrating Windows 10 into more aspects of users' lives. Enhancements like OneDrive Files On-Demand emerged, making file management easier for users. 5. End of Mainstream Support – October 13, 2020 Mainstream support for Windows 10 officially ended on October 13, 2020. Users would still receive security updates, but they would need to migrate to newer versions of Windows to benefit from feature updates and improvements. 6. Windows 10 May 2020 Update – May 27, 2020 The May 2020 Update was the last of the feature updates for Windows 10. It introduced several useful features such as improvements in Windows Search and enhancements in productivity tools. Despite the end of mainstream support, the company pledged to continue providing necessary security updates. 7. Windows 10 21H2 Update – November 2021 In November 2021, Microsoft announced the 21H2 update, providing security and management enhancements. Additionally, it aimed to bolster user experience by improving features such as Windows Hello, which allows a password-less sign-in method. This update served to prepare users for future transitions to Windows 11. 8. Extended Support End Date – October 14, 2025 The Extended Support phase for Windows 10 will officially end on October 14, 2025. Following this date, Microsoft will no longer provide any kind of support, including security updates. It is critical for Windows 10 users to plan their upgrades accordingly to ensure their systems remain secure and functional. Why is the Windows 10 Support Timeline Important? Keeping track of these critical dates allows users to take proactive steps in managing their operating system. Understanding the timeline helps in planning upgrades and ensures that users have access to critical updates. Neglecting to stay informed can lead to security vulnerabilities and performance issues. What Happens After Windows 10 Support Ends? Once support for Windows 10 ends, users will be at risk of using an unsupported operating system. This can have dire consequences: Security Risks: Without regular security updates, systems become vulnerable to malware and cyber threats. Lack of Software Compatibility: As software developers move on to newer systems, older operating systems may not be supported by new applications. Limited Functionality: Users may not benefit from new features or enhancements, leading to an outdated experience. How to Ensure a Smooth Transition? To transition smoothly after the end of Windows 10 support, consider the following steps: Stay Informed: Keep abreast of news from Microsoft regarding Windows updates and support timelines. Plan Your Upgrade: If you’re still using Windows 10, plan to upgrade to the latest version, such as Windows 11, before the support deadline. Backup Your Data: Always ensure that your critical data is backed up before upgrading to avoid potential data loss. Consult Professionals: If you’re not comfortable with upgrading or the technical aspects, consider seeking guidance from IT professionals. Need Help with a Smooth Transition? As the end of support for Windows 10 approaches, transitioning to Windows 11 is becoming increasingly important to ensure your devices remain secure and fully functional. At Gigabits Computer Repair and IT Solutions, we specialize in providing seamless, hassle-free upgrades to Windows 11. Our experienced team will guide you through every step of the process, from checking system compatibility and backing up your data, to installing and configuring the latest version. Whether you need personalized advice on new features or require technical assistance during the migration, we’re here to ensure a smooth and efficient transition, helping you stay ahead of the curve before Windows 10 support ends. Trust Gigabits to keep your systems running optimally and securely with Windows 11.

The dark web is a hidden part of the internet. You can’t find it with Google. You need special software to access it.  Criminals use the dark web for many bad things. If your data ends up there, you should be the first to know.  This is where dark web monitoring services come in.  Why Is Dark Web Monitoring Important? Dark web monitoring looks for your information on the dark web. It can find stolen passwords or credit card numbers. This helps you know if someone stole your data. It Protects Your Identity Thieves might sell your information on the dark web. Monitoring can catch this early. You can then change passwords and protect yourself. It Helps Businesses Businesses use dark web monitoring too. It shows them if someone hacked their data. They can act quickly to stop more damage. How Does Dark Web Monitoring Work? Dark web monitoring uses special tools. These tools search the dark web in real time. They look for specific information, like email addresses or credit card numbers. It Uses AI Many monitoring tools use artificial intelligence. AI helps them search faster and better. It can spot patterns that people might miss. It Sends Alerts The tools send an alert when they find your information. This tells you right away if someone stole your data. What Can Dark Web Monitoring Find? Dark web monitoring can find many things: Passwords Credit Card Numbers Social Security Numbers Is Dark Web Monitoring Enough? Dark web monitoring is important, but it has limits. You still need to be careful online. Here are other things you can do: Use Strong Passwords: Make long, hard-to-guess passwords. Use different ones for each account. Be Careful What You Share: Don’t put too much personal info online. Be careful on social media. Keep Software Updated: Always update your computer and phone. This helps keep hackers out. How Can You Get Dark Web Monitoring? You can get dark web monitoring in many ways: Free Options: Some banks offer it for free. Check with your bank or credit card company. Paid Services: Some companies focus just on dark web monitoring. They often have more features than free options. How Often Should You Check Dark Web Monitoring? Check your dark web monitoring often. Once a week is good. If you get an alert, check right away. What Should You Do if Your Info is Found? If your info shows up on the dark web, don’t panic. Do these things: Change Passwords: Change the password for any account that was found. Use a new, strong password. Check Your Accounts: Look at your bank and credit card statements. Make sure nothing looks wrong. Freeze Your Credit: This makes it harder for someone to open accounts in your name. Is Dark Web Monitoring Worth It? Dark web monitoring is very useful. It tells you when someone steals your information. You can then act fast to protect yourself. Ready to Protect Your Data? Dark web monitoring is an easy way to protect your information. It watches when you can’t. If you want to stay safe online, it’s a good tool to have. Want to protect your data? Contact us at Gigabits today! We can help you with dark web monitoring and more to boost your security posture. Don’t let bad guys get to you. Start protecting your information now! — Featured Image Credit

In our rapidly evolving digital world, the importance of efficient IT solutions cannot be overstated. As businesses rely more heavily on technology, having robust Computer Management services becomes essential to ensure smooth operations. This comprehensive guide discusses Managed IT Services and their key components, providing insights into how they can elevate your business to new heights. What Are Managed IT Services? Managed IT Services are a comprehensive solution that encompasses a range of functions aimed at maintaining, securing, and optimizing IT systems for businesses. Organizations often partner with Managed Service Providers (MSPs) to offload their IT responsibilities, enabling them to focus on core business activities. By doing so, businesses can leverage the expertise of IT professionals, enhance productivity, and ensure robust security. The Benefits of Proactive IT Management One of the primary advantages of Proactive IT Management is the prevention of potential problems before they disrupt operations. With a proactive approach, MSPs analyze system performance, address vulnerabilities, and ensure that issues are dealt with in a timely manner. Here are some key benefits: Improved System Reliability: Consistent monitoring helps identify potential issues early, reducing downtime. Enhanced Security: Proactive measures protect your business from data breaches and cyber threats. Cost Efficiency: Preventive maintenance can save money in the long run by avoiding costly repairs and emergencies. Increased Productivity: With fewer disruptions, employees can focus more on their work rather than troubleshooting technical issues. Core Components of Managed IT Services Managed IT Services incorporate various elements that together create a seamless technology ecosystem. Below are some of the core components: 1. Computer Management Computer Management involves overseeing and optimizing all computer systems within an organization. This includes hardware and software installations, configurations, and performance monitoring. MSPs ensure that all components work harmoniously together, leading to seamless operations. Key features of Computer Management include: Hardware Management: Regular assessment and upgrades of computer hardware. Software Management: Ensuring that software applications are updated and functioning properly. Network Management: Overseeing the company’s network to maintain connectivity and performance. 2. Computer Maintenance Computer Maintenance is another crucial aspect of managed services. Regular maintenance tasks include updating software, removing malware, and optimizing system performance. By implementing a structured maintenance program, businesses can extend the lifespan of their equipment and ensure peak performance. 3. Managed Windows Updates With operating systems being critical to daily operations, Managed Windows Updates are essential. Keeping your systems up to date mitigates security risks and improves functionality. MSPs manage the update process by: Scheduling Updates: Ensuring updates are applied during off-peak hours to avoid disruptions. Testing Updates: Verifying updates in a controlled environment to prevent compatibility issues. Monitoring Compliance: Keeping systems aligned with compliance regulations regarding software updates. 4. Asset Management Asset Management encompasses tracking and managing the IT assets within an organization. This includes both tangible hardware assets and intangible software licenses. Effective asset management ensures that businesses maximize their investments and stay organized. Key practices include: Inventory Tracking: Keeping a detailed record of all IT assets within the organization. Lifecycle Management: Planning for upgrades, replacements, and disposals of assets. License Compliance: Ensuring that all software is properly licensed to avoid legal issues. 5. Backup and Disaster Recovery Data is the lifeblood of any business. Implementing robust backup solutions protects vital information from potential loss due to disasters, cyberattacks, or accidental deletions. Managed IT Services create structured backup solutions and disaster recovery plans tailored to your organization’s needs, ensuring business continuity. How to Choose the Right Managed Service Provider Choosing the right Managed Service Provider (MSP) can make a significant difference in the efficiency of your IT operations. Here’s what to consider: 1. Expertise and Experience Look for an MSP with experience in your industry, as they’re more likely to understand your unique challenges and requirements. Checking their credentials and case studies can provide insight into their expertise. 2. Range of Services Ensure that the MSP offers a wide range of services, including the key components mentioned earlier—Computer Management, Computer Maintenance, Managed Windows Updates, Asset Management, and more. A comprehensive service offering can save you the hassle of working with multiple vendors. 3. Customer Support and Responsiveness Evaluate their customer support services. Fast and responsive customer support is critical in resolving issues quickly. Look for MSPs that offer 24/7 support, flexible options tailored to your company's hours of operation, or at least tools that can monitor your business 24/7. 4. Security Measures Data security is paramount. Ensure that your MSP employs strong security protocols and practices, such as encryption, regular audits, and employee training to safeguard your data. 5. Pricing Structure Choose an MSP that offers transparent and flexible pricing models. Understanding what you are paying for and the flexibility to adapt to your changing business needs should be paramount. Understanding the Costs Involved When opting for Managed IT Services, businesses often wonder about the potential costs. Understanding the various factors that influence pricing can help you budget effectively. Here’s a breakdown of some cost-related considerations: Service Level Agreements (SLAs): Different SLAs offer varying levels of support and service, impacting pricing. Number of Devices: The more devices and endpoints needing management, the higher the overall cost. Complexity of Services: Advanced services, such as cybersecurity measures or cloud solutions, may incur additional costs. Transforming Your Business with Managed IT Services Ultimately, integrating Managed IT Services into your operations can drive significant improvements in efficiency, security, and productivity. Here are a few ways Managed IT Services can transform your business: Focus on Core Competencies: By offloading IT responsibilities, teams can concentrate on strategic initiatives that directly impact growth. Scalability: Managed services allow businesses to scale their IT capabilities according to demand, adapting to market changes effortlessly. Access to Expertise: Partnering with experts ensures you benefit from the latest technology trends and best practices. Charting a Course for Success In the digital age, where technology is pivotal to success, understanding and leveraging Managed IT Services is a game-changing strategy. By effectively utilizing Proactive IT Management, Computer Maintenance, and other essential services like Managed Windows Updates and Asset Management, businesses can mitigate risks and boost productivity. As you explore the options available through managed services, remember that the right partner will not only enhance your IT capabilities but will also empower your organization to thrive in a digital-first world. Together, let’s unlock the true potential of your business through smart IT solutions!

Browser extensions have become as common as mobile apps. People tend to download many and use few. There are over 176,000 browser extensions available on Google Chrome alone. These extensions offer users extra functionalities and customization options. While browser extensions enhance the browsing experience, they also pose a danger. Which can mean significant risks to online security and privacy. In this article, we unravel the dangers associated with browser extensions. We’ll shed light on the potential threats they pose. As well as provide insights into safeguarding your online presence. The Allure and Perils of Browser Extensions Browser extensions are often hailed for their convenience and versatility. They are modules that users can add to their web browsers. They extend functionality and add customizable elements. From ad blockers and password managers to productivity tools, the variety is vast. But the ease with which users can install these extensions is a weakness. Because it also introduces inherent security risks. Next, we’ll delve into the hazards associated with browser extensions. It is imperative to strike a balance between the benefits and dangers. Key Risks Posed by Browser Extensions Privacy Intrusions Many browser extensions request broad permissions. If abused, they can compromise user privacy. Some of these include accessing browsing history and monitoring keystrokes. Certain extensions may overstep their intended functionality. This can lead to the unauthorized collection of sensitive information. Users often grant permissions without thoroughly reviewing them. This causes them to unintentionally expose personal data to potential misuse. Malicious Intent There are many extensions developed with genuine intentions. But some extensions harbor malicious code. This code can exploit users for financial gain or other malicious purposes. These rogue extensions may inject unwanted ads. As well as track user activities or even deliver malware. These extensions often use deceptive practices. They make it challenging for users to distinguish between legitimate and malicious software. Outdated or Abandoned Extensions Extensions that are no longer maintained or updated pose a significant security risk. Outdated extensions may have unresolved vulnerabilities. Hackers can exploit them to gain access to a user's browser. As well as potentially compromising their entire system. Without regular updates and security patches, these extensions become a liability. Phishing and Social Engineering Some malicious extensions engage in phishing attacks. As well as social engineering tactics. These attacks can trick users into divulging sensitive information. This can include creating fake login pages or mimicking popular websites. These tactics lead unsuspecting users to unknowingly provide data. Sensitive data, like usernames, passwords, or other confidential details. Browser Performance Impact Certain extensions can significantly impact browser performance. This can happen due to being poorly coded or laden with unnecessary features. This results in a subpar user experience. It can also lead to system slowdowns, crashes, or freezing. An extension's perceived benefits may attract users. But they end up unwittingly sacrificing performance. Mitigating the Risks: Best Practices for Browser Extension Security 1. Stick to Official Marketplaces Download extensions only from official browser marketplaces. Such as those connected with the browser developer (Google, Microsoft, etc.). These platforms have stringent security measures in place. This reduces the likelihood of encountering malicious software. 2. Review Permissions Carefully Before installing any extension, carefully review the permissions it requests. Be cautious if an extension seeks access to unusual data. Such as data that seems unrelated to its core functionality. Limit permissions to only what is essential for the extension's intended purpose. 3. Keep Extensions Updated Regularly update your browser extensions. This ensures you have the latest security patches. Developers release updates to address vulnerabilities and enhance security. If an extension is no longer receiving updates, consider finding an alternative. 4. Limit the Number of Extensions It’s tempting to install several extensions for various functionalities. But each added extension increases the potential attack surface. Only install extensions that are genuinely needed. Regularly review and uninstall those that are no longer in use. 5. Use Security Software Use reputable antivirus and anti-malware software. This adds an extra layer of protection against malicious extensions. These tools can detect and remove threats that may bypass browser security. 6. Educate Yourself Stay informed about the potential risks associated with browser extensions. Understand the permissions you grant. Be aware of the types of threats that can arise from malicious software. Education is a powerful tool in mitigating security risks. 7. Report Suspicious Extensions If you encounter a suspicious extension, report it. You should report it to the official browser extension marketplace and your IT team. This proactive step helps browser developers take prompt action. That action protects users from potential threats. 8. Regularly Audit Your Extensions Conduct regular audits of the extensions installed on your browser. Remove any that are unnecessary or pose potential security risks. Maintain a lean and secure browsing environment. This is a key aspect of online security. Contact Us for Help with Online Cybersecurity Browser extensions are just one way you or your employees can put a network at risk. Online security is multi-layered. It includes protections from phishing, endpoint threats, and more. Don’t stay in the dark about your defenses. At Gigabits, we can assess your cybersecurity measures and provide proactive steps for better protection. Give us a call today to schedule a chat. Republished with Permission from The Technology Press

In the past year, the global cost of data breaches skyrocketed to USD $4.45 million, marking a 15% increase over the last three years. As we step into 2024, it's crucial for businesses to stay vigilant against emerging technology threats that could potentially disrupt and harm operations. At Gigabits IT Solutions, we recognize the rapid evolution of technology, which brings both new opportunities and challenges. Not all technological advancements are benign; some pose serious threats to digital security, privacy, and safety. Here, we shed light on key emerging technology threats to watch out for in 2024 and beyond. Data Poisoning Attacks Data poisoning involves corrupting datasets used to train AI models, skewing outcomes and potentially leading to incorrect decisions, especially in critical sectors like healthcare or finance. It's crucial for businesses to safeguard training data integrity and implement robust validation mechanisms to counter this threat. When utilizing AI-generated data, it's imperative to heavily supplement it with human intelligence and data from other reliable sources. 5G Network Vulnerabilities With the widespread adoption of 5G technology, the attack surface broadens due to an increased number of connected devices. IoT devices relying on 5G networks might become prime targets for cyberattacks. To prevent large-scale attacks, businesses must prioritize securing these devices and implementing strong network protocols. Ensure your business has a robust mobile device management strategy, as mobile devices are shouldering much of the workload in today's organizations. Ransomware Evolution Ransomware attacks have evolved to include double extortion tactics, causing reputational damage by leaking or selling stolen sensitive data if victims refuse to pay. Robust backup solutions, cybersecurity training, proactive threat hunting, and stringent security measures are essential defenses against these evolved threats. Supply Chain Attacks Persist Supply chain attacks persist as cybercriminals infiltrate third-party vendors or software providers to compromise larger targets. Strengthening supply chain cybersecurity through rigorous vendor assessments and continuous monitoring is crucial. Biometric Data Vulnerability Biometric authentication methods are becoming commonplace, but compromised biometric data poses a unique challenge as it cannot be changed like passwords. Protecting biometric data through secure encryption and ensuring strict privacy regulations are imperative to prevent identity theft and fraud. Artificial Intelligence (AI) Manipulation AI, while transformative, can be manipulated by cybercriminals to spread misinformation, create convincing deepfakes, or automate phishing attacks. Detecting these threats demands robust mechanisms to discern genuine from malicious AI-generated content. Advanced Phishing Attacks Phishing attacks, especially spear phishing and vishing attacks utilizing AI and voice technology, have become more sophisticated and targeted. Continuous employee training and automated solutions for detecting and defending against phishing threats are vital. Cybersecurity Tips for Defending Against These Threats As technology evolves, so do the threats. It's essential to stay vigilant and proactive. Here are some tips: Educate yourself and others about the latest technology threats. Use strong passwords and multi-factor authentication for all online accounts. Regularly update software and devices to fix security vulnerabilities. Avoid clicking on suspicious links or attachments. Verify the legitimacy of callers or senders before sharing information. Back up data regularly to prevent data loss in case of an attack. Consider investing in a reliable cyber insurance policy. Report any suspicious activity to relevant authorities. Need Help Ensuring Your Cybersecurity is Ready for 2024? Last year's solutions might not be sufficient for this year's threats. Don't leave your security at risk. Gigabits IT Solutions can assist with a comprehensive cybersecurity assessment to determine where you stand. Contact us today to schedule a chat and safeguard your business against these emerging threats!

Microsoft released the Windows 11 operating system (OS) over a year ago Yet with several improvements and a free upgrade for Windows 10 users, it still lags in adoption. As of November 2022, Windows 10 had a 69.75% usage share. It was 16.13% for Windows 11. Windows 11 packs a lot of great productivity and security benefits. Here are some of the coolest features in this current Windows OS. Snap Layouts Master Search Clipchamp Video Editor MS Teams Video Audio & Text Messaging Accessibility Features Collections in Microsoft Edge Microsoft Defender SmartScreen Looking for someone in the Pooler or Savannah area to talk to? Talk to us today if you want a non-salesy chat about your computer or I.T. needs. Microsoft released the Windows 11 operating system (OS) over a year ago. It was largely well-received as stable and user-friendly. The OS is not a large departure from the Windows 10 experience. But it does offer a lot of enhancements over the older environment. Yet with several improvements and a free upgrade for Windows 10 users, it still lags in adoption. As of November 2022, Windows 10 still owns the lion’s share of Windows PCs. It has a 69.75 percent usage share as compared to 16.13 percent for Windows 11. People are slowly upgrading to the newer OS. But it’s natural for some to take a wait-and-see stance. They want to make sure it’s worth the time to upgrade. Additionally, no one wants to have to relearn their computer desktop. The good news is that Windows 11 has a similar workspace feel to its predecessor. But it packs a lot of great productivity and security benefits that Windows 10 lacks. Here are some of the coolest features in this current Windows OS. After taking a look, you may choose to go ahead and take the plunge into the Windows 11 universe. Snap Layouts Most people are working with more than one app open at a time. It’s not unusual to need to reference two different windows while doing side-by-side work. Switching back and forth between apps can be tedious. It’s also time-consuming. Approximately 68% of app users say that switching between apps costs them at least 30 minutes per day. Trying to size two windows next to each other can also be frustrating. You lose the scroll bar or can’t get to the menu items unless you resize. Enter snap layouts. This nifty feature in Windows 11 solves the multi-app problem. Simply hover over the maximize icon at the top of any window to get access to a snap layout. Choose the area you want for the active app, and it will snap into place and allow you to choose apps for the other slots. Master Search Need to find a document, website, image, or app quickly? Use the Windows 11 master search. Just click the search icon on your desktop. You’ll get a search bar that will populate results from the entered keyword. As an added touch, Microsoft populates fun topics into the search bar daily. Learn more about James Webb Space Telescope, Coffee Day, or other fun subjects. Once you enter your keyword, you can further refine your search. Refine it according to the type of search result you want. (apps, documents, web, etc.). Clipchamp Video Editor In the latest Windows 11 update, Microsoft gifted users with a free video editor. The new Clipchamp app makes it easy to edit videos. You don't need to download any extra software. Image from Microsoft Clipchamp has a lot of the features you’d expect to have to pay for. These include templates, effects, video resizing, green screen, and more. MS Teams Video, Audio & Text Messaging Video calls have become the norm since the pandemic. But not all video software is easy to use. Most of us have had to wait on someone late to a call because they were struggling with the app. Windows 11 comes with Microsoft Teams preinstalled. This gives you a simple click-to-call experience. You can easily invite someone to a video or audio call. The person does not need to have a Microsoft account to connect with you. This makes things easy on both sides. Another great feature of the Teams app in this OS is the fact that you can use it for SMS messaging. Instead of having to drag out your phone, just text someone from your desktop. Accessibility Features Windows 11 has some great accessibility features. They're designed to help ensure everyone can use their computer as they want. Those with disabilities can enjoy these features. As well as those that like the extra flexibility they offer. Four of the newest accessibility features in the OS include: System-wide live captions Focus sessions Voice access More natural voices for Narrator, Windows’ built-in screen reader Collections in Microsoft Edge Microsoft Edge is the default browser for Windows. It’s worth checking out if you haven’t yet. Especially because of a feature called “collections.” If your bookmarked favorites are becoming a mess, you’ll love this Edge capability. If you click the “plus” icon at the top of an Edge browser window, you’ll get the collections panel. Add a collection subject and click to add webpages. You can see a preview of what you’ve added, and everything is nicely organized. Collections are easy to access and easy to delete when you’re finished with them. Microsoft Defender SmartScreen Phishing remains the biggest online security threat. It’s used to enable many forms of cyberattacks, from ransomware to credential theft. A significant number of phishing messages send users to malicious websites. You often don’t know until it’s too late that you’ve landed on a malware-laden site. Windows 11 includes Microsoft Defender SmartScreen. This app helps protect you from those dangerous phishing sites. The app checks URLs in real-time against a dynamic list of reported phishing sites. It will warn you if a site is potentially dangerous. Want an Expert to Help with Your Windows 11 Upgrade? It can be intimidating to upgrade your system’s operating system. Why not get a pro to help? Give us a call today to schedule a chat about a Windows upgrade. Republished with Permission from The Technology Press

The latest operating system to lose all support is Windows 8.1. The OS was released in 2013 and was officially retired on January 10, 2023. Microsoft issued the following warning for companies: “Continuing to use Windows 8.1 after January 10, 2023 may increase an organization’s exposure to security risks or impact its ability to meet compliance obligations.” Here are a few facts you should know: The OS Will Still Technically Work Your System Will No Longer Receive Security Patches Options for Upgrading are Windows 10 or 11 What Happens If I Don’t Upgrade? Security & Compliance Issues Slowed Productivity Incompatibility With Newer Tools Get Help With Your Windows Upgrades Give us a call today to schedule a chat about upgrades and where your security stands. Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems. Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS versions. The problem is that when the OS becomes outdated, the system is open to cyberattacks. When Microsoft or another developer retires an OS, it means that it is no longer supported. No more feature updates and no more security patches for newly found vulnerabilities. The latest operating system to lose all support is Windows 8.1. Microsoft released the OS in 2013, and it was officially retired on January 10, 2023. Microsoft issued the following warning for companies: “Continuing to use Windows 8.1 after January 10, 2023 may increase an organization’s exposure to security risks or impact its ability to meet compliance obligations.” Here are a few facts you should know about what this retirement of Windows 8.1 means. The OS Will Still Technically Work When an operating system reaches its end of life, it doesn’t just stop working. Thus, many companies go on using it without realizing the security risk. Technically, the OS will work as it did the day before retirement. But it’s a lot less safe due to the loss of support. Your System Will No Longer Receive Security Patches Software and OS vulnerabilities are sought out and exploited all the time. This is what hackers do for a living. The vulnerability cycle usually begins with hackers finding a software “loophole.” They then write code to exploit it that allows them some type of system access. The software developer learns of this, usually once hackers start breaching systems. They write code to fix that vulnerability. Developers then send the fix to users via an update that they install. This protects the device from one or more hacker exploits. When an OS reaches its end of life, these fixes are no longer made. The developer has moved on to focus on its newer products. So, the vulnerability remains. It leaves a device vulnerable to hacks for days, months, or years afterward. Approximately 61% of security vulnerabilities in corporate networks are over five years old. Options for Upgrading If you have a computer that is still running Windows 8.1, you have two options for upgrading. You can opt for Windows 10 or Windows 11. If the computer is running such an old OS, there is a chance your system may not meet the requirements for one or both. In this case, you may need to buy a new device altogether. Microsoft states that there is no free option to upgrade from 8.1 to Windows 10 or 11. Some of the advantages you gain when upgrading include: Better built-in security Faster processing Capability for more modern features (like facial recognition) Improved accessibility features Updated productivity tools (like snap layouts in Windows 11) What Happens If I Don’t Upgrade? Security & Compliance Issues Your data security is at risk if you stay on Windows 8.1. Without any security updates, any vulnerabilities will stay unpatched. This leaves your system highly vulnerable to a breach. One hacked system on a network can also cause the breach or malware infection to spread to newer devices. If you have to comply with a data privacy regulation, like HIPAA, you’ll also run into issues. Data privacy rules dictate making reasonable efforts to protect data. Using a device with an outdated OS jeopardizes meeting compliance. Slowed Productivity The older systems get, the slower they get. Staff that must work on outdated software often complain that it hurts productivity. 77% of surveyed employees were frustrated with outdated tech. Employees dealing with outmoded systems may also quit. They are 450% more likely to want to leave and work elsewhere. An outdated operating system can hold your staff back. They miss out on modern time-saving features. They can also run into problems with bugs that will no longer get fixed. Incompatibility With Newer Tool Software and hardware developers aren’t looking back. Once Microsoft retires an OS, they aren’t prioritizing its compatibility. In fact, some may not want their product to be compatible with it because of the liability. When you have issues using modern software and hardware it hurts your business. You become less competitive and begin to fall behind. Staying on an outmoded OS keeps you stuck in the past. Get Help With Your Windows Upgrades It can be intimidating to upgrade your system’s operating system. Why not get a pro to help? We can help you upgrade smoothly from an older Windows OS to a new one. If you need a new system, we can point you in the right direction for the best value. Give us a call today to schedule a chat about upgrades and where your security stands. Republished with Permission from The Technology Press

In a world where technology constantly evolves, Microsoft stands at the forefront. It continues to pioneer innovations. Innovations that transform how we interact with our digital universe. The fall Windows 11 update is a testament to Microsoft’s commitment to excellence. It’s more than just an upgrade. It’s a leap into the future of computing. Microsoft touts it as “The most personal Windows 11 experience.” Let’s explore some of the great features that make this update so significant. Microsoft Copilot: Your Intelligent Partner in Creativity A standout feature of the fall Windows 11 update is Microsoft Copilot. This AI-driven marvel is like your personal PC assistant. Need help summarizing a web page? Want to change to dark mode, but forgot how? Looking for a quick custom image for a social media post? Microsoft Copilot can do all that and more. Copilot is seamlessly integrated into Windows 11. It offers real-time suggestions and turns ideas into reality with remarkable ease. Ask it what you need, and the AI engine gets to work. Image credit: Microsoft Updated Apps (Paint, Snipping Tool, Clipchamp & More) Have you ever wished that Windows’ Snipping Tool could do more? This update grants that wish. The Snipping Tool is just one of many to get an AI upgrade. Look for new capabilities in Paint, Clipchamp, and Photos. Get a unique image from inputting a text prompt and style. The Cocreator tool in Paint makes it easy to jumpstart your creativity. It will generate the image, then you can edit it in the same app. Microsoft Clipchamp is one of the easiest video creator tools out there. You can now just drag in your assets and clips. Then, click to have the AI engine work its magic to create a video for you. Enter snap layouts. This nifty feature in Windows 11 solves the multi-app problem. Simply hover over the maximize icon at the top of any window to get access to a snap layout. Choose the area you want for the active app, and it will snap into place and allow you to choose apps for the other slots. The new Clipchamp Auto Compose feature can: Recommend scenes Make edits Create a narrative based on your inputs Easy Data Migration with Windows Backup When you buy a new computer, moving data can be a pain. It can take hours to move your “pc life” between devices. And there’s always the risk you’ll miss something. The new Windows Backup feature makes moving between computers easier. You can choose backup options and folders. When ready to move, it’s a simple process. You can restore the new PC from another backed-up PC. Microsoft Edge: A Faster and More Secure Browsing Experience Microsoft Edge received significant enhancements. These focus on speed, responsiveness, and security. The Edge Secure Network feature offers more gigabytes. Microsoft increased user storage from 1 GB to 5 GB. This function encrypts your internet connection to secure data. Edge Secure Network has many features of a VPN. This is great for extra online security. It’s also helpful for companies trying to prevent breaches from clicks on phishing links. Save Energy & Battery Power A feature called Adaptive Dimming is another enhancement of this update. Your screen slowly dims if you’re no longer paying attention. This has the dual benefit of saving energy and helping you refocus. PC sensors power this feature as well as two others. So, it’s going to be more common with newer computers. The other two features that use sensors are: Wake on Approach Lock on Leave A More Personal Windows 11 Experience Beyond the technical innovations, this update brings more. Including a more personal touch to the user experience. Tailored to individual preferences, Windows 11 becomes an extension of the user’s identity. This includes things like: Personalized themes Custom widgets Intelligent assistants Every interaction feels curated and intuitive. It makes for a truly personalized operating system. Other Cool Enhancements There’s a lot of excitement packed into Windows 11. Here are a few more new features you can explore. Copilot in Microsoft Shopping: Find what you need fast when shopping online. Bing will provide tailored recommendations based on your requests. Content Credentials: Add an invisible digital watermark to your AI-generated images in Bing. Cryptographic methods help you tag your work. Bing Chat Enterprise Updates: Boost work creativity and enjoy multimodal visual search. Find information using only images. DALL.E 3 Model from Open AI: Use the Image Creator in Bing and you’ll likely be impressed. It’s had an upgrade and uses the DALL.E 3 model to render images from text prompts. Harness the Power of Microsoft Products Microsoft is definitely a leader in work productivity tools. And it has been for a long time. If you’re still working like it was 2020, let us help you upgrade. Employees can be more efficient than ever with the right apps. We’ve got your back with Microsoft 365, Windows 11, and other solutions. Our experts will guide you, so you can gain an edge on the competition. Give us a call to schedule a chat! Republished with Permission from The Technology Press

In this article, we’ll take a closer look at Microsoft 365 Copilot. And tell you the key ways it’s going to improve M365 apps and your business workflows... Advanced AI is a new buzzword in cloud computing. The launch of tools like ChatGPT and Bard have made big waves. Developers are now racing to introduce the next level of features to apps. Features that do part of your work for you. Such as writing emails or making follow-up checklists based on contact data. These AI-based applications do much more than automate processes. People are using them to write business correspondence, create websites, and write scripts. AI is also quickly transforming the everyday office workflow. Microsoft is one of the biggest players in the office application field. It’s at the forefront of introducing transformative technology. The company is about to transform Microsoft 365 in a huge way with its new Copilot tool. Microsoft 365 Copilot is a new tool designed to help users get the most out of their Microsoft 365 apps. This revolutionary tool is an intelligent, personalized assistant. It’s designed to help users navigate and use M365 more efficiently. What is Microsoft 365 Copilot? Microsoft 365 Copilot is an AI-powered assistant. It helps users with their day-to-day tasks in M365 apps. It’s like having a personal assistant right in your Office apps. Users can ask questions, get help with tasks, and receive personalized recommendations. Copilot responds leveraging the context of their usage patterns. Microsoft 365 Copilot works across all M365 apps. This includes: Word Excel PowerPoint Outlook Teams and more Whether you’re doing any number of tasks, Microsoft 365 Copilot is there to assist you. This includes working on a document, meeting scheduling, or collaborating with a team. How Does Microsoft 365 Copilot Work? Microsoft 365 Copilot uses AI and machine learning to understand users’ needs. It provides personalized help. It uses data from users’ interactions with M365 apps. It learns a user’s usage patterns and offers recommendations based on their preferences. For example, say you frequently use certain features in Excel - Microsoft 365 Copilot will pick up on this and offer suggestions when it detects that you’re working on a similar task. Say that you’re working on a presentation in PowerPoint and struggling with design. Microsoft 365 Copilot can offer design suggestions based on your company’s brand guidelines. Microsoft 365 Copilot can also help users with common tasks such as scheduling meetings and managing emails. Users can simply ask Copilot for help with scheduling a meeting or finding an email from a specific person, and Copilot will take care of the rest. It will work with users to confirm its solutions and using those results to produce even better results in the future. Why is Microsoft Copilot Important? Copilot is important because it can help users be more productive and efficient. By providing personalized support, the tool can save users time and reduce frustration. Imagine you’re working on a report in Word and you’re struggling to format a table. Instead of spending time searching for a solution online. Or trying to figure it out on your own, you can simply ask Microsoft 365 Copilot for help. Copilot can offer suggestions. It can even walk you through the process, saving you time and reducing frustration. Microsoft 365 Copilot is also important because it can help users get more out of their M365 apps. Many users may not be aware of all the features and capabilities of their M365 apps. But with Copilot, they can discover new ways to work more efficiently and effectively. The capabilities of Copilot go even further. Say that you need to give your team an update on a marketing strategy. You won’t need to dig out emails, chat threads, or meeting notes. Instead, you can ask Copilot to “tell my team how we updated the marketing strategy.” The app will then search all those places for you and craft an update for your team. Need a first draft of a meeting agenda or presentation? Just ask Copilot. It can access existing M365 documents and content and craft an initial draft for you. Benefits of Using Microsoft 365 Copilot Personalized Help Microsoft 365 Copilot provides personalized help based on users’ usage patterns and preferences. This means that users get the help they need when they need it, without having to search for solutions on their own. Time-Saving Microsoft 365 Copilot can help users save time on common tasks. Such as scheduling meetings and formatting documents. It can take on many information gathering tasks, like summarizing meeting notes. This saves users considerable time. Especially for manual tasks such as searching for information. Knowledge workers spend an average of 2.5 hours per day searching for information. Reduced Frustration Microsoft 365 Copilot can help reduce frustration. It provides solutions when users are stuck on a task. The tool can also help users struggling with an Excel chart or table. Instead of having to figure out how to generate it, they can simply give a command to Copilot to do it for them. Improved Productivity Microsoft Copilot handles tasks that go beyond what business apps have historically done. For example, you can use it in PowerPoint to create a presentation for you. Use a command such as, “Create a six-slide presentation based on (this) document.” You can also tell it to find appropriate Microsoft stock photos and insert them. The sky is the limit right now for how much this tool is going to impact office productivity. Improve Your Microsoft 365 Value & Security Need help with security or setup in Microsoft 365? Give us a call today to talk to one of our cloud app experts. Republished with Permission from The Technology Press